Shopify integration
Support Agent for Shopify.
Resolves order and shipping questions against live Shopify order and customer data, and handles the routine post-purchase cases end to end.
The Shopify data it works with
- products
- variants
- collections
- orders
- customers
- inventory
- fulfillments
- metafields
Every action the Support Agent takes in Shopify is logged and reviewable, under defined human oversight.
Priced like a hire
Anchored to a Support Agent.
Support Agent costs €42,000 to €58,000 fully loaded per year. The Support Agent is priced against that, billed by the work it does in Shopify.
See the full Support Agent role →Common questions
- What does the Support Agent do in Shopify?
- Resolves order and shipping questions against live Shopify order and customer data, and handles the routine post-purchase cases end to end.
- Does the Support Agent need its own Shopify account?
- No. It connects through Shopify's API using OAuth 2.0; integrations send an access token via the X-Shopify-Access-Token header. Token exchange is recommended for embedded apps, with the access your team grants. There is nothing to replatform.
- How quickly can the Support Agent be live in Shopify?
- Typically 14-42 days depending on capability count at go-live, scoped and tested against your Shopify setup before it runs on live data.
- Is what the Support Agent does in Shopify governed?
- Yes. Escalation on low-confidence classifications, policy-sensitive categories, VIP and high-tier customers, and out-of-scope requests. Every action it takes in Shopify is logged and reviewable, with a full audit trail.
Run a Support Agent in your Shopify.
Start a free Agent Opportunity Audit. We confirm the fit, scope the work, and show the cost against the equivalent hire, with no obligation.