Unit cost
€1.00 – €3.00 per deal touchpoint processed
Methodology v1.0. Counted once per deal touchpoint processed regardless of which capability handled it.
Handle deal-support work end-to-end — first-pass proposals, call summaries, pre-meeting briefs, deal-desk intake — with CRM-grade logs and AE review.
Scoped like a sales support specialist hire, priced per deal touchpoint processed, anchored to a fully-loaded EUR 50-70k benchmark.
Projection · methodology-grade
25-45% AE selling time recovered
Projected weekly AE selling hours recovered once proposal drafting and call-to-CRM loops carry routine work.
30-50% faster proposal cycle
Projected reduction in time from proposal request to first-pass draft once the drafting capability is wired to the CRM.
Response time
sub-minute on intake triage
Accuracy target
90-96%
Escalation cap
under 4 hours on deal-desk exceptions
Pricing
Range reflects artifact complexity and template maturity. Low end is structured call summaries and brief assembly; high end is first-pass proposals with policy-aware pricing sections.
Unit cost
€1.00 – €3.00 per deal touchpoint processed
Methodology v1.0. Counted once per deal touchpoint processed regardless of which capability handled it.
Human-equivalent reference
Sales Support Specialist
EU mid-market
Benchmarked against EU mid-market sales support specialist roles. Fully loaded includes salary, benefits, CRM + proposal tooling, management overhead, and first-year ramp.
Live calculator
Demo projection · Methodology v1.0
Capabilities
Activate the capabilities that match your largest repetitive categories. Start with the default set; expand as you prove each one. Metered unit is the role's, adding capabilities never changes the per-action price.
Produces first-pass proposals from discovery notes and approved templates.
Read the capability
Turns meeting audio into CRM entries with next-step actions.
Read the capability
Assembles pre-meeting intelligence briefs from CRM, news, and prior touchpoints.
Read the capability
Intakes pricing-exception and non-standard-terms asks, routes to deal-desk owner.
Read the capability
Scenarios
Three business shapes we see most often. Costs are computed from €1.00 – €3.00 per deal touchpoint processed and a fully-loaded Sales Support Specialist benchmark.
Scenario 1 · SaaS · 100-250
500 deal touchpoints processed / month
Starting capabilities
Situation
A 150-person B2B SaaS company runs 500 deal touchpoints a month. AEs spend half their week writing proposals and updating CRM after calls. Deal velocity stalls on admin, not on buyer appetite.
Agent fit
Sales Support Specialist activates proposal drafting and call summaries. Every tracked call lands in the CRM as a structured summary; every proposal request gets a first-pass draft within hours; AEs shift back to selling.
Outcome
Expected outcomes at this volume: proposal cycle time down 30-50%, call-to-CRM conversion 95%+, AE selling hours recovered per week, CRM hygiene improved in parallel.
Scenario 2 · Services · 150-400
800 deal touchpoints processed / month
Starting capabilities
Situation
A 300-person services firm runs 800 deal touchpoints a month. SOWs require policy-aware pricing, AEs lack pre-meeting briefs, deal-desk requests stall on missing context.
Agent fit
Sales Support Specialist activates all four capabilities. Proposals, call summaries, briefs, and deal-desk intake all run with CRM-grade logging. Deal desk gets review-ready asks; AEs walk into meetings informed.
Outcome
Expected outcomes: 25-45% AE selling-time recovery, proposal cycle time cut, deal-desk intake compressed, brief-delivery on time 95%+.
Scenario 3 · SaaS · 40-80
200 deal touchpoints processed / month
Starting capabilities
Situation
A 60-person B2B SaaS team runs 200 deal touchpoints a month. A two-AE pod covers mid-market. Pre-meeting prep gets skipped; proposals recycle a shared template with manual edits each time.
Agent fit
Sales Support Specialist activates proposal drafting and account brief. The two AEs walk into meetings briefed; every proposal ships from an approved template with opportunity-aware sections filled in.
Outcome
Expected outcomes at this volume: AE selling hours recovered per week, proposal cycle time down 30-50%, on-time brief delivery above 95%, deal-desk policy observed on every first-pass draft.
Scenario 4 · Marketplaces · 300-800
2,500 deal touchpoints processed / month
Starting capabilities
Situation
A 600-person B2B marketplace runs 2,500 deal touchpoints a month. A strategic-account desk gates every non-standard term. Deal-desk intake lags by days and briefs for named accounts go unwritten under volume.
Agent fit
Sales Support Specialist activates all four capabilities. Briefs land before every named-account call; deal-desk asks arrive review-ready with policy context; proposals draft against the approved library; calls close into structured CRM summaries.
Outcome
Expected outcomes: AE selling-time recovery 25-45%, deal-desk intake cycle 30-50% faster, brief on-time delivery above 95%, call-to-CRM conversion above 95%, strategic-account transparency improved.
AE selling time recovered
25-45%
Proposal cycle time
30-50% faster
Call-to-CRM conversion rate
Above 95%
Deal-desk intake cycle
30-50% faster
Weekly maintenance
2-4 hours
Artifact traceability
every artifact linked to opportunity
How it works
Workflow summary
The agent picks up deal-support work from triggers — new call, proposal request, meeting-on-calendar, deal-desk ask — produces the artifact, and logs it to the opportunity.
Exceptions
Strategic-account or pricing-exception items route to deal-desk owner with annotated context.
When humans step in
Humans step in on non-standard pricing, strategic-account briefs, and legally-sensitive proposal language.
Connected systems
Agent operates inside CRM, doc repo, call intelligence, and signature platform. Drafts proposals, writes call summaries, assembles briefs, logs everything to the opportunity.
Data inputs
Discovery notes, CRM opportunity fields, call transcripts, proposal templates, pricing policy, historical briefs. Writes proposal drafts, CRM updates, brief documents, and deal-desk intake back to source systems.
Decision logic
Uses opportunity stage, call content, and template rules to decide draft-and-review vs draft-and-route vs flag-for-deal-desk.
Readiness
Proposal templates approved, pricing policy documented, call-intelligence feed wired, deal-desk owner named.
Integrations
No new systems to learn. The role connects to the platforms your team already uses.
What "working" looks like
AE selling-time recovered within target
25-45% recovered
Median weekly selling hours per AE vs pre-deployment baseline.
Source · Calendar + CRM analysis
Proposal cycle time down target range
30-50% faster
Median time from proposal request to first-pass draft landed.
Source · Agent execution log
Call-to-CRM conversion rate at target
Above 95%
Share of tracked calls converted to structured CRM summaries.
Source · Agent output log
Deal-desk intake speed up measurably
30-50% faster
Median time from AE ask to review-ready deal-desk package.
Source · Deal-desk review log
Governance & compliance
AI Act posture
Subject to transparency obligations: clear AI disclosure to end users where the agent interacts directly.
GDPR legal basis
Contract
DPIA
Not required for this role's scope.
Questions we get
An AI role priced per deal touchpoint processed. It drafts proposals, writes call summaries, assembles pre-meeting briefs, and handles deal-desk intake. Same scope as a sales support specialist hire, priced per action.
Pure usage: EUR 1.00-3.00 per deal touchpoint processed. Launch fee covers proposal-template capture, CRM wiring, call-intelligence integration, and deal-desk policy mapping.
HubSpot and Salesforce are the primary CRMs. Call-intelligence integration (Gong or equivalent) is recommended. DocuSign is recommended for proposal delivery.
On non-standard pricing, strategic-account briefs, and legally-sensitive proposal language. The AE and deal desk keep the final word on every artifact.
Typical 21-35 days. Faster with approved proposal templates and a documented pricing policy already in place.
No. It replaces the admin layer that eats AE time. The AE owns every customer conversation and final artifact; the agent handles the predictable drafting and routing.
Last reviewed · Methodology v1
90-day operational guarantee. We agree on the outcome KPI before launch. If we haven't hit it by day 90, we keep working free until we do.
Chat opens with your role context already loaded. Scope a launch set of capabilities, review integrations, and get a timeline in one conversation.