Agents Makers
Capability of Sales Development Representative

Outbound Research

Prospect research feeding personalized outbound drafts.

  • Activation complexity

    Medium

  • Time to activate

    10-14 days

  • Volume share

    Variable by outbound motion

  • Impact range

    N/A (throughput metric)

Inherited pricing

€0.40 – €1.20 per lead processed

This capability shares the Sales Development Representative's metered unit. A lead processed is counted once at the role level regardless of which capability handled it. Adding this capability to an active deployment does not change the per-action price.

What this capability handles

How it works in detail.

Outbound Research gives SDRs the intel they need without losing hours to manual research. The agent pulls company + role + trigger-event signals and packages them for human outreach.

Workflow summary

Takes account list, gathers signals, produces brief, hands to rep.

Stages

  1. 01ingest
  2. 02enrich
  3. 03signal-detect
  4. 04brief
  5. 05handoff

Decision logic

Surfaces trigger events and signal changes that justify outbound timing.

Systems and data

{CRM,"enrichment tools","news feeds"}

{"account list",role,"trigger events","recent signals"}

Exceptions & human handoff

Low-signal accounts stay in review rather than get auto-drafted.

No recent signal, role mismatch, or geographic restriction.

Readiness

Target account list, enrichment provider, approved outbound templates.

Owner on client side · Head of Outbound

Impact contribution

Compresses research time per account from 20-30 min to minutes.

Primary KPI · Research-ready accounts · N/A (throughput metric)

Activate Outbound Research as part of a Sales Development Representative deployment.

The chat opens with Sales Development Representative and Outbound Research pre-selected. You can add other capabilities during the conversation.