Integration · crm
AI agents that deploy inside Salesforce.
Enterprise CRM and service cloud.
Agents that run on Salesforce
9 roles
- Required · High
Sales Support Specialist
Sales · Increase Revenue
Handle deal-support work end-to-end — first-pass proposals, call summaries, pre-meeting briefs, deal-desk intake — with CRM-grade logs and AE review.
- Recommended · High
Lifecycle Marketing Specialist
Marketing · Increase Revenue
Run the lifecycle motion end-to-end — email campaign drafts, social scheduling, event-to-pipeline tracking, competitive-intel surfacing — with marketer review on the edge.
- Required · Medium
Sales Development Representative
Sales · Increase Revenue
Qualify inbound leads and demo requests against ICP rules, route them with context, and protect the best opportunities.
- Required · High
Revenue Operations Analyst
RevOps · Increase Revenue
Run CRM hygiene, forecast confidence scoring, commission reconciliation, and pipeline reporting on a continuous basis.
- Required · High
Customer Success Manager
Customer Success · Reduce Risk
Hold continuous account health across the book — onboarding milestones, health scoring, renewal-risk signal, expansion opportunity, QBR assembly, advocacy coordination.
- Recommended · High
Senior Support Specialist
Support · Reduce Risk
Handle tier-2 cases end-to-end — SLA protection, de-escalation, policy interpretation — with full context logged back to the ticket.
- Recommended · High
Financial Planning Analyst
Finance · Reduce Risk
Produce forecasts, variance analysis, rev-rec schedules, and monthly reports — with KPI commentary drafted in the team voice and CFO review on the edge.
- Optional · High
Support Agent
Support · Improve Service
Handle first-line customer support at scale — triage, resolve, escalate — across categories, channels, and languages.
- Recommended · Medium
AR Specialist
Finance · Move Faster
Handle AR end-to-end — collections follow-up, revenue recovery, dispute triage — with clear escalation for sensitive cases.
Capabilities that add Salesforce
These specific capabilities plug into Salesforce on top of the role's base stack.
Sales Support Specialist
Proposal Drafting
Required
Sales Support Specialist
Call Summary
Required
Sales Support Specialist
Account Brief
Required
Sales Support Specialist
Deal Desk Handling
Required
Lifecycle Marketing Specialist
Email Campaign Drafting
Recommended
Customer Success Manager
Advocacy Management
Required
Customer Success Manager
QBR Preparation
Required
Customer Success Manager
Expansion Opportunity
Required
Customer Success Manager
Renewal Risk Signal
Required
Customer Success Manager
Health Scoring
Required
Sales Development Representative
Inbound Lead Qualification
Required
Sales Development Representative
Demo Qualification
Required
Sales Development Representative
Outbound Research
Required
Revenue Operations Analyst
CRM Hygiene
Required
Revenue Operations Analyst
Forecast Accuracy
Required
Revenue Operations Analyst
Commission Calculation
Required
Revenue Operations Analyst
Pipeline Reporting
Required
Lifecycle Marketing Specialist
Competitive Intelligence
Recommended
Lifecycle Marketing Specialist
Event ROI Tracking
Recommended
Customer Success Manager
Onboarding Progress
Required
Lifecycle Marketing Specialist
Social Scheduling
Recommended
Senior Support Specialist
Complex Escalation Resolution
Recommended
Senior Support Specialist
SLA Protection
Recommended
Senior Support Specialist
Sensitive Case Handling
Recommended
Senior Support Specialist
Policy Interpretation
Recommended
Financial Planning Analyst
Cash Forecast
Recommended
Financial Planning Analyst
Budget Variance
Recommended
Financial Planning Analyst
Revenue Recognition
Recommended
Financial Planning Analyst
Monthly Reporting
Recommended
Support Agent
Escalation Detection & Routing
Optional
Support Agent
Multilingual Coverage
Optional
Support Agent
Refunds & Returns Processing
Optional
Support Agent
Order & Shipment Status
Optional
Support Agent
Billing & Subscription Questions
Optional
Support Agent
Ticket Triage & Routing
Optional
Support Agent
FAQ & Knowledge-Base Resolution
Optional
AR Specialist
Dispute Triage
Recommended
AR Specialist
Revenue Recovery
Recommended
AR Specialist
Invoice Collection
Recommended
Already using Salesforce? Start deployment.
Every role here is anchored to the cost of the equivalent hire and runs inside your existing Salesforce instance.